Common Queries

You Asked, We Answered

Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find the answer, get in touch.

Q. How long will it take for my items to arrive?

A. It will usually take 6-10 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and Rupay ,Cash on Delivery

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.

Q. How do I check the current status of my order(s)?

A. You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with Rozmah.in. To check the status of your pending orders, click on the My Account link in the top right of any page on our store. This will take you to your "My Account - My Orders" page, where you can view the status of all orders. To view the status of a specific order, click on the "TRACK".